Crisis Leadership

At Reagan Blankfein Gates Legal Practitioners (RBGLP), we understand that in a world of increasing scrutiny on environmental, social, and governance (ESG) performance, effective crisis leadership is critical. We work proactively with clients across Africa, including Zambia and the sub-region, to prepare for potential crises and provide expert support when they arise, helping organisations rebound stronger.

The Issue

Crises often strike without warning, threatening reputations, valuations, and even the survival of businesses. In Africa, where diverse regulatory environments and socio-political dynamics prevail, organisations face unique challenges. ESG considerations add another layer of complexity, as shareholders, customers, and governments increasingly demand adherence to higher standards.

Failure to navigate crises effectively can lead to severe reputational damage, legal action, and financial loss. Whether it’s an environmental disaster, social unrest, or governance failure, timely action and leadership make the difference.

RBGLP’s Crisis Leadership Team is equipped to provide proactive advice on ESG compliance and risk management, as well as immediate, practical support during crises. With a multidisciplinary team and tested frameworks, we help clients respond decisively and emerge stronger.

What We Do

Crisis Preparedness

We help organisations across Zambia and the sub-region prepare for unforeseen events through a structured, proactive approach:

• Comprehensive Risk Assessments: Evaluating potential risks, including ESG-related challenges, and identifying opportunities to mitigate them.
• Advice Memo: Providing actionable insights and recommendations based on risk assessments.
• Training Sessions: Tailored training delivered by our Crisis Leadership Team to prepare your organisation for handling crises while aligning with social and environmental goals.
• Customised Digital Tools: Developing an app tailored to your organisation’s needs, enabling quick access to resources and solutions during emergencies.
• Action Plans: Designing detailed crisis response plans that provide clear, actionable steps for your team.
• Initial Crisis Support: Offering the first three hours of our crisis services at no cost as part of a three-year preparedness package.

72-Hour Emergency Response

When a crisis strikes, those first critical hours determine the trajectory of the response. Our 72-Hour Emergency Response Package includes:

• Immediate Assessment: Conducting initial calls and interviews to understand the situation.
• Document Analysis: Retrieving and evaluating relevant materials to inform strategic decisions.
• Strategic Advice: Providing guidance through comprehensive memos tailored to your circumstances.
• Media Planning: Managing communications to control the narrative and maintain public confidence.

Crisis Management

As events unfold, our team works seamlessly to:

• Investigate the root cause and implications of the crisis.
• Develop tailored solutions for containment and resolution.
• Communicate effectively with stakeholders, the media, and the public.
• Implement long-term strategies to prevent recurrence.

Our Impact

We have supported clients across industries and borders through some of the most challenging crises. Whether addressing environmental emergencies, social conflicts, or governance issues, our guidance has been instrumental in:

• Navigating environmental crises, including industrial accidents and community health threats.
• Managing social issues such as accusations of workplace toxicity, racial discrimination, and labour unrest.
• Resolving governance challenges ranging from corruption allegations to regulatory compliance failures.

Our most significant impacts are often the crises you never see, thanks to the preventive measures we help implement.

Why RBGLP?

RBGLP combines a deep understanding of the African business environment with global best practices to deliver exceptional crisis leadership services. Our expertise ensures you are not only prepared for the worst but also capable of turning challenges into opportunities for growth and resilience.

Partner with RBGLP to safeguard your organisation’s reputation and future.